Community Guidelines
Last updated: May 26, 2026
These Community Guidelines set expectations for respectful use of Connect Care. They supplement the Terms of Service and User Protection Policy.
1. Respect and Non-Discrimination
Users must treat others respectfully and may not discriminate, harass, threaten, intimidate, or exploit another person based on protected characteristics or vulnerable status.
2. Honest Information
Profiles, requests, credentials, payment expectations, schedules, and care needs must be accurate and not misleading.
Users must promptly update information if availability, contact details, qualifications, or care needs change.
3. Professional Communication
Users should keep communication professional and relevant to referral and matching. Do not send spam, scams, abusive content, or requests for illegal activity.
4. Platform Enforcement
Connect Care may remove content, restrict features, suspend accounts, or escalate concerns when user conduct creates privacy, compliance, misuse, or user protection concerns.