Terms of Use

Connect Care provides account, listing, profile, search, application, subscription, and messaging tools.

Connect Care does not employ, assign, direct, or supervise caregivers. Families and caregivers decide care terms directly.

Families may browse and post for free. A family subscription is required to send first messages or reply to applicants.

Caregivers may join, create profiles, browse jobs, apply, and reply to subscribed families for free.

Paid subscriptions automatically renew for the selected billing period until canceled. Users may stop future renewals in Account settings. The Refund and Cancellation Policy applies to payments and cancellations.

Phone numbers, emails, and full street addresses are not automatically revealed. Users may voluntarily share contact details inside platform conversations.

Connect Care does not currently provide third-party screening. Profiles should not be treated as endorsed, screened, or guaranteed.

To the fullest extent permitted by law, Connect Care is not responsible for user contracts, employment decisions, payments, taxes, insurance, incidents, injuries, losses, or disputes.

Users must be at least 18 years old, provide accurate information, protect their accounts, and avoid impersonation or false claims. A person listing a care recipient must be authorized to provide that person's information.

Connect Care does not classify every caregiver as an independent contractor. Depending on control and applicable law, a family may be a household employer. Users are responsible for wage, hour, payroll-tax, insurance, workers' compensation, and other legal obligations.

Harassment, discrimination, violence, fraud, false information, unlawful requests, privacy violations, and platform abuse are prohibited. Users retain ownership of their content and grant Connect Care a limited license to host, display, moderate, and process it to operate the service.

Connect Care may restrict content or suspend or terminate accounts for policy violations, fraud, safety risks, or legal requirements. Users may delete their accounts from Account settings; active subscriptions are canceled during the deletion process.

We will provide notice before material changes take effect. Governing-law and venue terms will be completed after the operating entity's formation state and principal business location are confirmed.